Shipping Policy

 

Thank you for visiting and shopping with Pickle Zone (“we,” “our,” “us”).
This Shipping Policy outlines the terms and conditions that apply to the shipment and delivery of products purchased from our website www.picklezone.in

 

Shipping Coverage

We currently ship our products across India through trusted logistics partners.
We do not offer international shipping at the moment.

If your pin code is not serviceable, our system will notify you during checkout, or our support team will reach out to assist with alternate arrangements.

 

Order Processing Time

  • Orders are typically processed within 1–4 business days after payment confirmation.

  • Orders placed after 5:30 PM IST or on weekends/public holidays will be processed on the next working day.

  • During sales, festive seasons or new product launches, order processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email/SMS containing tracking details.

 

Shipping Time & Delivery

Estimated delivery timelines after dispatch:

  • Metro Cities: 3–5 business days

  • Tier 2 & 3 Cities: 5–8 business days

  • Remote Areas / North-East / J&K: 7–10-15 business days

Delivery timelines are estimates and may vary due to factors beyond our control such as courier delays, weather conditions or festive periods

Shipping Charges

  • Standard Shipping: Free on all prepaid orders above ₹2000

  • Orders below ₹2000 will incur a nominal delivery charge, displayed at checkout.

  • Cash on Delivery (COD): We current do not offer COD but plan to introduce it soon in near future

Order Tracking

Once your order has been shipped, you will receive a tracking ID and a link to track your order through our courier partner’s website.
If you face any issues with tracking, please contact our support team at support@picklezone.in

 

Delayed or Failed Deliveries

If delivery is delayed beyond the estimated period:

  • You may reach out to our support team for assistance.

  • In case the product is returned to us due to an incorrect address, repeated delivery attempts, or non-availability, we will contact you to re-ship the product (additional shipping charges may apply).

Pickle Zone is not responsible for delays caused by:

  • Incorrect or incomplete address information.

  • Unavailability of the customer at the delivery address.

  • Force majeure events (e.g., lockdowns, weather disruptions, strikes, etc.).

Damaged or Missing Items

If your package appears damaged upon delivery, please:

  • Do not accept the parcel

  • Contact us immediately with your order number and clear photos of the package/product.

For missing or incorrect items, reach out to support@picklezone.in within 24 hours of delivery for investigation and resolution.

Multiple Shipments

If your order includes multiple items, they may be shipped separately depending on stock availability and warehouse location. You will receive separate tracking details for each shipment.

 

Change in Shipping Address

If you wish to modify the shipping address after placing an order, please email us within 12 hours of order confirmation.
Address changes are not guaranteed once the order has been processed or dispatched.

Contact Us

If you have any questions about our shipping process or your order status, please contact us:

📧 Email: support@picklezone.in